After-Sales & Maintenance
We have partnered repair centers in Mainland China.
You can contact us for all your machines, whether they are under warranty or out of warranty.
- [email protected]
- WhatsApp: +86 18201812857
- Telegram: +86 18201812857
Jingle Mining provides 24/7 Assistance on your orders and products.
To reach out for any after-sales issue, please contact us, providing your Serial Number and specify one of the issues below:
Logistics Problem
- Shipping delay
- Custom clearance delay
- Delivery delay
Quality Issue
- Outer parts damage
- Does not work when plugged in
- No Hashrate/ loss of Hashrate
After-Sales System Entrance
Please login via your JINGLE MINING account.
Use & Setup Tutorial
This part introduce the most of common tutorial of miners on jinglemining which we sold.
Machines' Firmware Update
This part include the Firmwares of miners on jinglemining which we sold.
After-Sales FAQ
This part introduce the most of common questions on jinglemining which we sold.
Maintenance Quotation Form
This part introduce the most of maintenance quotation form for out-of-warranty miner on jinglemining which we sold.
Jinglemining After-Sales General Outline
Explain waranty terms, return procedures, warranty checking, and forbiden operations related to mining equipment including costs and compensaton rules.
Calculation method:
Free after-sales service and warranty service are provided within 180 days from the date of shipment. If the out-of-warranty miner needs to be returned to the factory, all logistics, customs clearance, and maintenance costs will be borne by the customer.
Machines that need to be returned or exchanged under warranty must be sent to Jinglemining company first, and we will send you a new machine only after we have received and verified that it is the machine we sold.
